Give Your Word Some Nerd- The Importance of Quality Content in Business
Content is just a mash of business buzz words right? No. Not just. Your business content is the words you use to convey messages, inform, educate and communicate in your business, whether this is with other business owners or with actual/potential clients. Content marketing is just advertising right? No. There are so many ways to convey business messages through text and images. Anything text you create and attach to your brand reflects on you and how you operate in business.
The good, the bad and the ugly in content is easily definable. Good content inspires. It appeals to readers to read more, think and act. Gary Bencivenga (copywrite extraordinaire) once said “effective content is salesmanship in print”. Bad content is what makes you look like just a salesperson. And with all the effort you put into your products and service, that’s not who you are.
With all the interesting information on the Internet, no one is going to want to read an article that just lists all the benefits of your products or business (http://smallbiztrends.com/2013/12/create-engaging-content.html)
So once you drop the sales act, stick to pure and simple. Clever content can often backfire and your messages will definitely be lost on your clients. Either that or they will look elsewhere for a business which has got hot-to-trot content.
Clear, concise content is the key. You will appeal to a wider audience if your voice reflects the needs of a more diverse group of clients. Many business gurus speak of the “feature versus benefit” debate on how to brag about your business. Personally, I prefer to speak of the features of a business so potential clients understand what you are about, rather than rampaging into the benefits of engaging with your business and missing the core messages you want people to remember. Benefit-speak can lead you into sales pitches. Remember to avoid those yeah?
Engagement, especially in terms of social media management, is the way to grow your brand (a type of product or service delivered by a particular company under a specific name) and having more people interested in your business. Clients will respect the time you take to get your business content right. Make sure the voice you use is honest and respectful. Personal stories also help in conveying your business brand to the public. And always remember that a desire for a product or service can’t be fabricated.
Quality content will educate your clients and provide insight to potential clients. This can increase lead generation as clients will recognise the value in knowing you and seeing your can’t-live-without business unfold before their eyes.
A determining factor in deciding whether to use a copywriter these days in business is time. Do you have enough time to get your content right? What is “right” for you and more importantly, for your client base? Do you make time or are you unmotivated and don’t see it as a priority? It really needs to be a priority. Simple content errors can turn literally hundreds of potential leads away if they are paying attention to you.
Copywriters are more than a “hired pen”. We get stuff done because it is our job to do so. Our motivation and inspiration to write is the heart of our business so if you lack any one of these, saving you time is a big BIG deal. Time is something you don’t ever get back so why not use it to work in your business, rather than on it?
So to end, here is the Little Red Mini Checklist for creating SUPERSTAR content (or the beginnings of):
- Research to cure your writer’s block (self-directed learning is compulsory if you want to succeed in small business);
- Edit and proof read (many times, and then ask someone else to critique your bulkier writings);
- Describe well, create pictures in the minds of your readers, don’t be too wordy and stay focused (clients should be able to feel why they can’t go on without learning more about your product or service);
- Show your personality (remember, honesty is the best policy in everything you do and your personality in business is what makes it unique); and
- Write for your target audience and speak their language- don’t waffle or baffle!
Can you add to this check list?